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machine vision error proofing system products

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APG Harsh Environment Enclosure
APG Harsh Environment Enclosure
$400.00
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From: Shafi     
Shipping & Returns
RETURNS INFORMATION
Please open and inspect your order within 2 days of receipt. If you need to initiate a return please send an e-mail to support@thevisiondepot.com for a return materials authorization (RMA) number prior to returning products.



General Product Returns
- Eligible Time Period: 90 days on all workmanship
We want you to be satisfied with the products purchased from us, but are unable to refund products that have been installed, for which the original packaging has been destroyed, or that are otherwise not in original condition and resalable. You are responsible for returning products in a safe, unbroken condition, so please pack returns carefully. You may want to insure returns of our products. Upon receipt a credit equal to the product purchase price will be issued to you through the same payment method you used to pay for the order.

Incorrectly Shipped Orders
- Eligible Time Period: 2 business days from delivery date
Depending on the original method of shipment we will either issue a UPS Call Tag or send a prepaid return address label for you to return the incorrectly shipped merchandise. We will ship a new order for the correct product(s) within one business day.

Damaged Product Returns
- Eligible Time Period: 2 business days from delivery date
If an order has arrived damaged you should notify both The Vision Depot and the carrier within 2 business days. All packaging should be kept because the carrier may choose to inspect the damaged goods and shipping box at the delivery address. The Vision Depot will issue a credit to the customer pending confirmation from the carrier. We may or may not request return of the damaged goods. If we do request that the goods be returned The Vision Depot will either issue a UPS call tag or provide a prepaid return address label to be used for returning those items damaged in transit.



Defective Product Returns
- Eligible Time Period: 1 year from delivery date (unless otherwise noted)
Depending on the original method of shipment we will either issue a UPS Call Tag or send a prepaid return address label to you for return of the merchandise. A credit will be issued when the defective items are received. You are not responsible for the cost of return of defective merchandise when a UPS Call Tag or prepaid return address label is used. You are responsible for the cost of return shipping if you do not use one of these methods. If the product fails during the our product warranty, The Vision Depot has a 100% refundable return policy for the first 90 days on all workmanship.
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